Where is Nutley Farm?
Nutley farm is between Crossways and Winfrith Newburgh (postcode DT2 8DT). Please use the postcode and follow the signage. We are in a rural area on a single carriageway lane so please take care and watch out for the cattle that roam the heath.
How can I contact you?
Please call us on 01305 851841 or email Christmas@nutleyfarm.co.uk Happy to help with any enquiries or questions you may have.
What should I wear?
Our Christmas experience takes place outside on a purpose-built path. Therefore sturdy outside footwear such as walking boots or wellington boots will be required with suitable outdoor clothing.
How long is the Christmas walk?
The walk is approximately 600 metres long.
Are there toilets?
We have toilets located near the refreshment area close to the car park.
Is the walk outside?
The walk is all outside and lighting may be low level in some areas, so we do suggest you bring a torch in case of an emergency. Please make sure you have appropriate footwear and clothing.
What time does the Illuminated walk end?
All customers must leave the car park by 9.00pm
Can I bring my dog?
We ask that dogs do not attend due to the animals,
What provisions do you have for disabled guests?
The Christmas lights experience has been set up to be as accessible as possible within the contexts of the farmland that the event is taking place on. The path is gravel with some small hilly sections.
One part of the path may be difficult, but we have an alternative route for any wheelchairs or people with mobility problems so please do give us a call to discuss.
Can I purchase food and drink on site?
Yes, you will be able to purchase food and drinks from within our Festive barn this is a new indoor area where you will be able to sit and enjoy refreshments.
The following is planned to be available:
- Our own Nutley Sausages and Pork Burgers
- Chips with a range of toppings
- Mulled wine & Cider
- Delicious hot chocolate
- A range of other hot and cold drinks
- Toast a marshmallow on our firepit
*We aim to make sure alternatives are available and will offer a vegetarian / vegan option as well making sure we can offer Gluten free.
Where can I park my car?
Car parking is in our horse exercise arena which is composed of small rubber pieces. The surface is fine to drive on, but we ask that care is taken and that speed is reduced to 5mph.
What will happen if the weather is bad? Will the walk be cancelled?
Our Christmas Lights experience is an outdoor event. If the weather presents a hazard and risk to safety, any decision to cancel the event will be made by 1pm. You will be contacted by text message and email so it is essential that when booking we have all your contact details.
If we must cancel, we will inform you of the re-booking process as soon as possible. We advise that you check our facebook page for all the latest information and before travelling to us.
If I am unable to attend on a different day, can I get a refund?
If the Christmas experience is cancelled in line with our cancellation policy and ticket holders are not able to attend an alternative night, then a refund will be considered. The transaction fee is not refundable.
When will I be able to see the reindeer?
You will be able to see the Reindeer at the start and end of the illuminated trail.
Can I feed the reindeer?
Yes, you will be able to purchase reindeer food from our refreshments area. Only food purchased from us can be given to the Reindeer. Do NOT bring any food or try to give the Reindeer any food or carrots. They have very sensitive stomachs and must not be given anything other than what we have provided.
The Reindeer are very sociable and most of the time are always hungry so are keen to feed from you. However, they are animals and will do what they want to, on some occasions they may just lie down or not want to feed and this must be respected even though it may be disappointing.
Can we see Father Christmas?
Yes, you can see Father Christmas and he will be visiting on selected dates please see our websites for the dates and times.
Rubbish / Litter
Please use the bins provided for all rubbish and be particularly careful what you put on the ground in the parking area.
Please do not buy from anyone trying to sell tickets especially on Facebook as most of the people are committing fraud.
We do ask that you have some form of id on you with the name showing on the ticket as this may be checked when you arrive.
Please view our cancellation policy for further details.
You can opt to have a picture taken of your family or group in Santa’s sleigh with his life-sized Reindeer. These are reindeer models not the real Reindeer.
A charge will apply for each picture and the picture will be emailed to you within 24hours of the picture being taken.